What ticket/ conversation information will I be able to see in Qualitista?

Qualitista will show you the full conversation history of the ticket (including private comments) and the customers name.

From Qualitista you will be able to click through to the original ticket on your helpdesk for further information if needed.


Did this help answer your question?

thumbs up
thumbs down

Thanks for the feedback! 🙏🏽


Help by drift